Privacy Policy
Last Updated: 9/28/2025

The Stream Certification Association (SCA) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website or use our services. By accessing or using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following data when you submit a stream, fill out forms, or interact with our services:

• Name or display name (e.g., your streaming handle)
• Email address
• Stream platform details (Twitch, YouTube, etc.)
• Peak concurrent viewership statistics
• Payment and billing information (when purchasing plaques or services)

1.2 Non-Personal Information

We automatically collect certain technical data, such as:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited, duration, and referral URLs
• Cookies and usage logs

2. How We Use Your Information

We use your information to:

• Verify and certify your streaming milestones
• Process payments for review fees and plaques
• Display your certified stream data on our website
• Provide customer support via the support ticket system
• Improve the functionality and user experience of our site
• Send important updates, receipts, or communications regarding your submissions

3. Data Sharing and Disclosure

• We do not sell your personal data to third parties.
• We may share data with trusted service providers (e.g., payment processors) strictly for order fulfillment or certification processes.
• We may disclose data if required by law or to protect the rights and security of SCA or our users.

4. Cookies and Tracking Technologies

Our website uses cookies and tracking technologies to:

• Remember user preferences
• Analyze traffic and usage patterns
• Improve site performance

You can disable cookies via your browser settings, but this may affect site functionality.

5. Data Retention

We retain personal data only as long as necessary for certification records, legal requirements, or business operations. You may request deletion of your data at any time (see Section 8).

6. Security

We implement industry-standard security measures to protect your data, including SSL encryption and restricted database access. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

7. Your Rights

Depending on your location, you may have rights under data protection laws (e.g., GDPR, CCPA), including:

• Accessing the personal data we hold about you
• Requesting correction or deletion of your data
• Opting out of marketing communications
• Requesting a copy of your data in a portable format

8. How to Request Data Deletion or Updates

You can contact us at support@streamcertificationassociation.com or submit a support ticket to:

• Delete your account or submitted data
• Update incorrect or outdated information
• Ask questions regarding this Privacy Policy

9. Third-Party Links

Our site may contain links to third-party websites (e.g., Twitch, YouTube). We are not responsible for the privacy practices or content of these external sites.

10. Children’s Privacy

Our Services are not directed at individuals under 13 years of age. We do not knowingly collect data from minors. If we become aware of a minor’s data being collected, we will promptly delete it.

11. International Users

If you access our Services outside the United States, your data will be transferred and processed in the U.S. By using our Services, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy at any time. The “Last Updated” date will indicate the latest revision. Continued use of our Services after changes implies acceptance of the revised policy.

13. Contact Us

For any privacy-related concerns, data requests, or questions:
Email: support@streamcertificationassociation.com
Support Ticket: [Submit via our website’s support system]

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